• Application Deadline: Tue, 14 Mar 2023 00:00:00 GMT
• Position: Retail Sales Representative


• Job Type Full Time


• Qualification OND


• Experience


• Location Lagos


• City Festac Town


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description

• We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.


• Candidates with strong communication skills who can make customers feel welcome in our store will stand out.


• You will help identify client needs, present and answer questions about our products and services and recommend solutions.


• A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.


• Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

• Greet and direct customers


• Provide accurate information (e.g. product features, pricing and after-sales services)


• Answer customers’ questions about specific products/services


• Conduct price and feature comparisons to facilitate purchasing


• Cross-sell products


• Ensure racks are fully stocked


• Manage returns of merchandise


• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)


• Inform customers about discounts and special offers


• Provide customer feedback to the Store Manager


• Stay up-to-date with new products/services

Requirements and Skills

• High school degree


• OND in Marketing or related field is a plus


• Proven work experience as a Retail Sales Representative, Sales Associateor similar role


• Understanding of the retail sales process


• Familiarity with consumer behavior principles


• Knowledge of inventory stocking procedures


• Track record of achieving sales quotas


• Excellent communication skills, capable of building trusting relationships


• Ability to perform in fast-paced environments


• Flexibility to work various shifts