Key Account Manager at Phillips Consulting

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
35788
Job Views
75

Job Description



Responsibilities



  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition

  • Acquire a thorough understanding of key customer needs and requirements

  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

  • Ensure the correct products and services are delivered to customers in a timely manner

  • Serve as the link of communication between key customers and internal teams

  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust

  • Play an integral part in generating new sales that will turn into long-lasting relationships

  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics


REQUIREMENTS



  • Candidate must have Proven experience as key account manager in an FMCG COMPANY

  • Experience in sales and providing solutions based on customer needs

  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

  • Excellent organizational skills

  • Ability in problem-solving and negotiation


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