Job Description
Required Job Description:
- Provide general administrative support to the team to include filing, data entry, typing and assisting in the management of communications and paperwork, managing diaries, assisting with travel arrangements/organisation, looking after visitors and assisting with general reception and telephone duties
- Assist Line Manager to make improvements and implement required changes
- Assist Line Manager to liaise with external agencies relation to customer service matters
- Reporting on a weekly basis or as otherwise required
- Achieve agreed personal targets and assist Line Manager to achieve team targets
- Ensure compliance to relevant codes, legislation, and procedures including health and safety
- Maintain accurate records/documentation associated with your work
- Immediately report problems/failures that may impact on the organization and/or its clients/customers to line manager
- Contribute towards the smooth running of the team
- Meet your targets and contribute to those of the team as a whole
- Adhere to all organisation policies and procedures
- Interact and co-operate with all members of the organisation, its suppliers and clients/customer
Requirements:
- Degree in Business Administration, Public Relations, Hospitality Management or relevant field sufficient to perform the job role
- Fluency in English; knowledge of other languages is a plus
- Experience in this type of job role (minimum 2 years)
- Good understanding of administration and the office environment generally
- An understanding of compliance issues and how a customer service team works
- High integrity and honesty in all dealings
- Good analytical, interpersonal and communication skills
- Basic project management skills
- Ability to work under pressure
- Excellent organizational and leadership skills