Job Description
Key Responsibilities of Concierge:
- Welcomes guests to the hotel,
- Maximises customer satisfaction and utilisation of hotel facilities by promoting hotel restaurants and other services to customers,
- Keeps self-updated on all local events, sights, restaurants, activities etc., in order to provide customers with updated information, and assistance,
- Arranges for special services requested by guests,
Requirements of Concierge:
- Excellent team player with strong communication skills, you will have a passion for delivering a great customer experience
- Previous experience of using Opera Property Management System is advantageous