• Application Deadline:
• Position: Claims Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Insurance 
  

The role is responsible for the claims processing activities which include but not limited to claims acknowledgement, correspondence with client/brokers on claims substantiating documents, producing claims vouchers and follow up till claims are paid.

The role involves

• Acknowledgement of Claims Notice


• Request for Claims Substantiating Documents


• Claims processing and follow up


• Claims Reports – Management and Regulatory


• Providing evidence of payment to clients.


• Validating claim documents.


• Verify identity of claimant and ensure completeness of documents – KYC, Enhanced Due Diligence on claimant


• Produce voucher for authorization


• Produce Claims Batch for verification

These objectives will be achieved through :

• Ensuring proper review of claims occurrence within three months of policy inception


• Communicating feedback on findings to underwriting team on risk improvement


• Identifying the factors and products that drive the highest frequency and severity of losses


• Implementation of automated end-to-end workflow processes to reduce manual intervention in internal processing


• Better knowledge of the Industry, Business and product by staff of Claims function

Qualifications

Academic:

• Bachelor’s Degree or equivalent from a recognized University (Business Related preferred)


• Professional Qualification (CIIN)

Functional / Technical skills:

• Dexterity in the use of Microsoft suites


• Good interpersonal skills


• Accuracy and Speed


• Must be receptive to instructions


• Computer friendly