Acting as the primary point of contact for both online and mail-order customers
Answering phone and email inquiries, resolving complaints and processing orders in an effective and timely manner
Develop in-depth knowledge of the products to inform customers
In charge of quality control on all products
Assist with shop opening/closing procedures, work as a team with the sale executive, offering guidance and support as well as delegating tasks and overseeing performance on behalf of the Head of sales
Online shop create, edit and upload product photography and descriptions to the e-commerce platform and remove discontinued/out-of-stock items in a timely manner
General fulfill any other role/duties as directed by the Head of Sales.
Requirements
BSc in Marketing or any related course
Should have 2+yrs of experience in the same or similar role
Should be willing to work remotely on Saturdays
Candidates should reside within Ikeja or its axis.