• Application Deadline:
• Position: Manager PS & CS VAS


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 6 - 8 years


• Location Abuja


• Job Field Engineering / Technical  , ICT / Computer 
  

Manage the operationand maintenance of Circuit Switching (CS) VAS systems and provide high levelsupport functions on CS VAS equipment.

Principal Functions        

Tactical

• Assist the Head, Core and VAS Operations in communicating the unit's direction and objectives to all staff.


• Keep abreast of global and local best practice as it relates to the team/ function's activities.


• Assist in continuously reviewing the unit's activities, make recommendations for improvement and implement approved improvement initiatives to ensure enhanced performance of the team.


•  Assist in identifying required resources, personnel and funding to achieve the unit/ function's strategy.


• Establish and manage service levels with key internal and external stakeholders.

Operational

• Lead the CS VAS Operations team to ensure the optimal performance, operation and maintenance of EMTS's circuit switching systems and VAS nodes.


• Liaise with vendors to commission, integrate and perform system acceptance testing (SAT) for VAS elements on EMTS's network.


• Troubleshoot circuit switching VAS network nodes such as Voicemail, USSD, IVR, ring back tone, etc, as required to prevent, isolate and resolve network faults. 


• Ensure adherence to a proactive maintenance cycle on all VAS circuit switching systems


• Ensure the timely resolutions of faults in CS VAS systems and monitor system repair, service and upgrades.


• Refine operating processes, systems and platforms to facilitate continuous improvement and ensure network operations meet operational delivery requirements.


• Review recommendations of the internal audit function relating to CS VAS system policies, standards, guidelines and operations and take action as required.


• Manage inter-functional relations to ensure synergy across the various departmental functions.


• Provide leadership and guidance to team members and manage subordinate's performance towards the achievement of overall team objectives. 


• Prepare/compile agreed periodic activity and performance reports for the attention of the Head, Core and VAS Operations.


• Perform any other duties as assigned by the Head, Core and VAS Operations.

Educational Requirements        

• First degree or equivalent in Electrical Engineering   


• Six (6) to Eight (8) years work experience with at least three (3) years in a supervisory role 


• Experience,Skills & Competencies        

Knowledge

• Network Availabilityand Capacity Management


• Control NetworkTechnologies


• IP Technologies/

 Skills

• Teaming


• Delegation/Supervisory


• Problem Solving

Behavior

• Passion for Excellence


• Integrity


• Empowering people


• Growing people


• Team work


• Customer Focus