Job Description
Job Summary
- Oversees all branch operations, procedures, and personnel to ensure quality performance and overall efficient zonal functioning.
- To drive excellent customer service and the effective resolution of customer issues in the zone by leading and mentoring the branch service leadership
- To demonstrate commitment to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.
Required Education/ Qualifications
- Bachelor’s Degree in Social Sciences or related disciplines
- MBA or MSc. in related relevant disciplines and Professional Qualifications is an added advantage.
Required Experience:
- Minimum experience – 10 years experience in banking operations, service operations, or Zonal Management.