Job Description
Roles and Responsibilities
- Sell all available media types, educating and advising clients on advertising layout, wording, colours, etc
- Handle all calls and appointments professionally and efficiently offering superior and excellent service
- Complete all contracts and relevant admin timeously
- Achieve and exceed individual monthly target, thereby contributing to the overall revenue budget of the department
- Collaborate with team members to achieve better results
- Ensure all signage is in good condition at all times, as well as reporting any maintenance, accident or construction to the operations department in all areas
- Seek new business opportunities by cold calling and networking
- Follow up on renewals and pending deals, and contacts existing clients on a regular basis offering excellent after sales service
- Take responsibility in resolving customers queries and complaints
- Return telephone messages and respond to e-mail messages timeously
- Attend weekly sales meetings and workshops, functions and any other company related excursions that may continue after normal business hours
- Keep abreast of product knowledge, competitors and the outdoor advertising industry
- Perform ad hoc duties as and when necessary
- Prepare and deliver appropriate presentations on products and services
- Maintains all company discipline, policies and department standards and retain confidentiality at all times
Attributes and Skills
- Excellent telephone manner and interpersonal skills
- Good Presentation skills
- Must be a team player
- Good admin abilities and attention to detail
- Good communication and presentation skills
- Ability to work under pressure
- Ability to work in a competitive environment
- Resilient disposition
Minimum Requirements
- Diploma / Degree in Sales & Marketing is required
- A minimum of 3 years sales experience, preferably in the advertising industry
- Previous client services liaison experience will be an advantage
- Excellent knowledge of MS Office (Excel and PPT)
- APCON certification is essential but not a Must