• Application Deadline: Wed, 8 Mar 2023 00:00:00 GMT
• Position: Relationship Officer - Private Banking


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• City Victoria Island


• Job Field Customer Care 
  

General Roles & Business Goal

• Identify business opportunities, maintain existing relationships and position Primera MFBank’s Payroll Lending Private, to be the leading choice in the market.


• To contribute significantly to the bottom line of the bank through excellent service delivery.


• Maintain a robust sales pipeline channel for efficiently meeting sales target.


• Create quality risk assets

Job Description

• Proactively identify the needs of potential customers and offer appropriate financial services and products.


• Leverage digital platforms to grow private banking target


• Conduct research and analyse data to identify and define target audience.


• Research and Analyze market trends, competitor offerings, demographics and other information that affect marketing strategies.


• Create quality risk assets.


• Meet targets in asset creation.


• Drive CASA growth.


• Deliver quality customer service in response to customer enquiries.


• Build and maintain good relationship with clients.


• Prepare weekly and monthly report on marketing activities.


• Prepare monthly performance review report.


• Perform other duties as may be assigned by the Team Lead or Head, Personal Banking.

Key Performance Indicators

• Customer acquisition, retention and cross-sell.


• Grow business volumes and revenue.


• Grow lead conversion rate.


• Maintain NPL at 3%

Qualifications

• A good First Degree in Banking & Finance, Marketing, Economics, Statistics, Sociology or any related field.


• A minimum of 3 years field experience in private banking with excellent performance track records.


• Membership of the Chartered Institute of Marketing (CIM)and Institute of Direct & Digital Marketing or any other related qualifications are an added advantage.

Required Skills:

• Target driven and results oriented


• Analytical risk management skills


• Strong verbal and written communication skills


• Excellent relationship and people management skills


• Excellent efficiency for handling client related issues and providing solutions where required


• Computer Proficiency


• Good knowledge of digital and online marketing methods


• Understand data analytics


• Multitasking in order to successfully handle multiple accounts


• Must be tech-savvy


• Demonstrates exceptional strategic thinking and planning abilities


• Self-starter with mature analytical skills and ability to work under pressure


• Innovative and forward thinking, with a track record of executing new ideas.