Assistant Customer Care Support Representative at GruvyVest

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
36730
Job Views
121

Job Description

  • Application Deadline: Fri, 31 Mar 2023 00:00:00 GMT
  • Position: Assistant Customer Care Support Representative

  • Job Type Full Time

  • Qualification BA/BSc/HND

  • Experience

  • Location Lagos

  • Job Field Customer Care 



Description 



  • Maintain a Positive and professional towards at all times

  • Assist the head customer service representative. attend to customers' inquiries

  • Communicating with customers through various channels

  • Acknowledging and resolving customers' complaints

  • knowing our products in and out so that you can answer all questions

  • keeping records of customers' transactions, comments and complaint

  • Providing feedback on the efficiency of the customer service process

  • Ensure customer satisfaction and provide customer service support

  • Daily update of customers' investment details.


Requirements



  • Interested candidates should possess a Bachelor's Degree in relevant fields.

  • Interested applicants should not be more than 26 years of age and should have the ability to speak fluent English


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