• Application Deadline: Mon, 20 Mar 2023 00:00:00 GMT
• Position: Head, Operations Personnel


• Job Type Full Time


• Qualification MBA/MSc/MA


• Experience 5 years


• Location Lagos


• City Ajah


• Job Field Human Resources / HR 
  

Job Description

• The Operations Manager reports directly to the CEO and oversees the general operations of the company.


• The primary emphasis for this position focuses on operations management, human resource management, and inter-departmental coordination.


• The Operations Manager reports directly to the CEO and oversees the general operations of the company.


• The primary emphasis for this position focuses on operations management, human resource management, and inter-departmental coordination.

Primary Duties and Responsibilities

• Administering a system of quality control in the company’s operations.


• Establishes and ensures departmental guidelines and performance standards are met.


• Assumes leadership role in strategic planning and establishing short and long-range goals.


• Initiates program planning in support of goals.


• Develop in conjunction with the managers of the company, plans for the growth and development of the company and the expansion or improvement of company services.


• Administers a strong performance-oriented culture. Confers with Unit Managers to ensure customers receive effective and responsive service, staff are well-informed and are customer service oriented.


• Assumes a leadership role in developing and maintaining on-going customer service programs.


• Confers with HR to ensure proper human resources operations, in the recruitment, hiring, mentoring and evaluating unit managers.


• Assists in the planning and implementation of all training sessions.


• Assists in maintaining standards of safety for staff, as defined by Environmental Health and Safety regulations.

Requirements

• Candidates should possess a Master's Degree qualification


• Applicants must have minimum of 5 years work experience in consulting industry


• Applicants must have worked in a well structured and processes driven environment.


• Applicants must have strong background in policy and process design and management.


• Applicants Must be Available for immediate resumption.


• Background in law will be an added advantage.


• Applicants must reside within Lekki - Awoyaya axis.