• Application Deadline: Tue, 11 Apr 2023 00:00:00 GMT
• Position: IT Support Specialist


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• Job Field ICT / Computer 
  


• Salary Range ₦150,000 - ₦200,000/month
  

Responsibilities:

• Good interpersonal relationship with IT manager other staff and departments


• Good communication and presentation skills


• Providing IT assistance to staff and customers.


• Training end-users on hardware functionality and software programs.


• Resolving logged errors in a timely manner.


• Monitoring hardware, software, and system performance metrics.


• Teleconferencing setup and support.


• Maintaining databases and ensuring system security.


• Documenting processes and performing diagnostic tests.


• Keeping track of technological advancements and trends in IT support.

IT Support Specialist Requirements:

• A bachelor's degree in computer science, information technology, or Computer Engineering


• 3-5 years of experience as an IT support specialist.


• Knowledge of cloud computing.


• Knowledge of the functionality of the Active Directory.


• Proficiency in the use of Microsoft office/O365/M365 tools (adv. Excel is an added advantage, not must).


• Exceptional ability to provide technical support and resolve queries.


• In-depth knowledge of computer hardware, software, and networks.


• Ability to determine IT needs and train end-users.


• Proficiency in IT helpdesk solution.


• Experience in documenting processes and monitoring performance metrics.


• Advanced knowledge of database maintenance and system security.


• Ability to keep up with technical innovation and trends in IT support.