Retail Adviser / Customer Service at Ringo Telecoms Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
36952
Job Views
83

Job Description




  • Listen to customers’ concerns, issues and questions.

  • Resolve customers’ concerns and answer customers’ questions to your best ability.

  • Maintain a positive attitude and calmly respond to customers’ complaints.

  • Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise.

  • Recommend possible products to meet the customers’ needs.

  • Refer issues and questions to managers if necessary.

  • Prepare product and customer reports by gathering data collected during customer interactions.


Skills and Qualifications



  • Candidates should possess a Bachelor's Degree.

  • 2 - 4 years work experience.

  • Personable and attentive.

  • Strong interpersonal skills.

  • Strong verbal communicator.

  • Familiar with the software used to connect with customers and gather their information

  • Knowledge of applicable products and markets.

  • Should reside within Ikorodu orits environs.


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