• Application Deadline: Mon, 27 Feb 2023 00:00:00 GMT
• Position: Billing Officers


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 3 years


• Location Edo


• Job Field Data Science / Research  , ICT / Computer 
  

General Responsibilities

• This role requires the candidate to provide periodic reports and also ensure that data is well backed up to mitigate against data loss.


• Also, to ensure files received from all business units are well scrutinized before final upload on the billing systems and escalate exceptions to the Line Manager.

Activities:

• Assist, Identity and analyses all potential revenue leakages from customer metering,


• Distribution Transformer and feeders and proffer strategies to eliminate such.


• Collate and interpret data, analyzing results using statistical techniques and providing ongoing reports, drawing inferences and presenting observations to the business to guide business decisions and ensure operational efficiency.


• Assist with detecting areas of high financial leakages and design appropriate strategies to block the leakages


• Identifying, analyzing, and interpreting collection/billing efficiency, through the generation of delinquent customers based on historical performance


• Perform assurance test on energy shared across feeders, DTs, Business Units and Undertakings


• Develop Business Intelligence tools that help drive and monitor collection activities


• Generates commercial/financial periodic reports (daily, weekly and monthly) such as collection analysis reports, adjustment reports, maintenance reports etc.


• Ensure compliance with reporting standards as required by the Performance


• Management Team within the Head Office


• Establish and maintain relationships with key internal stakeholders


• Design actionable reports to improve cash collection drive and boost performance


• Provide general support to the Billing Manager as may be required.


• Comply with Quality Management System / Occupational Health & System


• Requirements including objectives and applicable regulations relating to assigned jobs;


• Any other duties as may be assigned to you by your manager.

Accountabilities:

• Reports on daily consumption, bills, accepts, rejects, payments, adjustments and invoice settlements.


• Review and investigate bills with exceptions making sure their issues are resolved no later than the maximum allowable business days for bills to be returned (bill window).


• Ensure that the monitoring and exception reports are run daily to investigate and resolve issues quickly.


• Context: The job requires collaboration with other departments and understanding of processes. The job exists in an Electricity Distribution Company.

Qualifications / Experience / Skills

Qualifications:

• Bachelor's Degree in any of the following disciplines - Computer Science, Engineering, or other related disciplines.


• 2 - 3 years of relevant work experience, from the related sector with a demonstrable understanding of data analytics.

Experience:

• Experience with Microsoft Access, Oracle DB, My SQL


• MIS experience is an added advantage


• Billing operations knowledge will be an added advantage.


• Highly analytical.

Skills:

• Billing Operations


• System Engineering


• Data Gathering and Analysis


• Electricity Regulations and Policies.


• Management Information Systems (MIS).


• Communication and Interpersonal Relations


• Supervisory / Managerial Skills


• Problem-Solving and Decision Making


• Managing Resources


• Business Focus.