• Application Deadline: Wed, 15 Mar 2023 00:00:00 GMT
• Position: Front Desk and Billing Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Administration / Secretarial  , Customer Care 
  


• Salary Range ₦50,000 - ₦100,000/month
  

Job Description

• Welcome, register guests/patients and attend to them in a prompt and timely manner


• Log all registrations for the day into Microsoft Access for backup


• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.


• Pre-admits patients by receiving bookings from physicians; confirming admitting privileges of physicians; interviewing patients; entering patient information to hospitals database.


• Ensures patient’s arrival to hospital room or testing area by assigning patient beds; notifying nursing unit of patient’s arrival; calling volunteer to transport the patient to the assigned area.


• Receives incoming communiques and forward to their relevant departments.


• Provides information to the public by answering admitting procedure, hospital regulation and service inquiries of patients and the public; referring inquiries.


• Facilitates patient flow by notifying the provider of patients’ arrival, being aware of delays, and communicating with patients and clinical staff


• Getting clearance and authorization for HMO enrolees accessing care after 5pm daily and at weekends when the desk officer is off duty.