• Application Deadline: Fri, 6 May 2022 00:00:00 GMT
• Position: Key Client Manager: East (Within Nigeria)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 - 7 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 

Location: Lekki, Lagos

Employment Type: Full-time

Department: Commercial

Reporting to: Chief Commercial Officer

Job Purpose

• Manage and expand the existing customer accounts utilizing knowledge of the current customer base and product/service offerings from Lekki Free Port Terminal.


• Identify and establish new customers and sales opportunities, achieve against targets and increase top-line financial growth for Lekki Free Port Terminal.

Major Job Responsibilities

• Maintain detailed knowledge of the customer’s business, current market trends, changes in the industry, and potential changes to the customer.


• Identify both current and potential customer needs and identify sales growth opportunities.


• Support customers to build their business through leveraging product/service opportunities and offerings from Lekki Free Port Terminal.


• Use the agreed Sales process in all interactions with current and potential customers.


• Conduct customer visits with new and existing customers, demonstrating the value we can bring to their business.


• Manage and grow sales portfolio.


• Forecast, prospect, and bid for the new business to include customers, markets, and additional product/service opportunities.


• Maintain existing and build new customer partnerships, developing and sustaining sales relationships with key decision-makers and influencers on all levels within the customer’s organization.


• Share market and competitor information with applicable functions within the organization to effectively build value propositions and sales opportunities.


• Partners with the Customer Care department to resolve customer issues quickly and effectively.


• Maintain accurate records including sales call reports, status updates, and actions.


• Build and foster a network of referrals to create new opportunities for revenue growth and sales pipeline.


• Present offers and prepares effectively for customer interactions.


• Process closed deals and proactively follow up on the status with relevant functions.


• Proactively follow up with customers, ensuring the delivery of the product/service.


• Develop ongoing, profitable relationships with customers continually maintaining a professional image of the company.


• Maintain an updated and current sales pipeline and ensure that opportunities are driven and progressed through the sales pipeline.


• Identify opportunities for the terminal to generate additional income via land revenues.


• Reinforce Lekki Free Port Terminal’s culture, values & reputation and ensure compliance with our policies, standards, and procedures.

Qualifications & Experience

Education:

• Bachelor's Degree, preferably in a Sales or Commercial field.


• 5-7 years experience in a Terminal sales role

Experience & Knowledge:

• Developed knowledge of the industry and current market conditions.


• Excellent verbal, presentation, and written communication skills.


• Demonstrated experience within a terminal.

Skills:

• Self-starter with a positive attitude and strong desire and drive to win.


• Demonstrated time management and organizational skills.


• Commitment to the demonstration of high ethical standards governing professional behavior and interactions.


• Advanced consultative and problem-solving skills.


• Ability to identify customer needs and translate them into customer solutions.


• Highly results-oriented, drives for results and success, conveys a sense of urgency, and drives issues to closure despite obstacles and opposition.


• Proven ability to deliver under pressure.