Job Description
JOB SUMMARY
We seek a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. Our ideal candidate is one who has a positive approach to life, is easy going and friendly as he/she will be the “face” of the company for all visitors and will be responsible for the first impression we make.
RESPONSIBILITIES
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages.
- Receive letters, packages etc. and distribute them to the necessary office.
- Check, sort and forward emails.
- Monitor office supplies and place orders when necessary.
- Keep updated records and files.
- Take up other duties as assigned.
- Keep the front desk tidy and making sure that all materials, including writing materials are made available.
SKILLS
- Proven experience as a front desk representative, agent or relevant position.
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
EDUCATIONAL QUALIFICATION
- NCE Holder.
- Ordinary National diploma holder.
- Additional qualifications will be a plus.
BENEFITS
- Salary is very attractive.
- Health Insurance Scheme.
- Contributory Pension Scheme.