Front Office Manager at Laim Hotel - Front Office Manager

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
3719
Job Views
103

Job Description



Location: Osogbo, Osun


Job Description



  • Does the hustle and bustle of life excite you? Is guest service your ultimate passion? If you say Yes I Can! we’re looking for fun people just like you! We are one team and make memorable moments for our guests.

  • Our fun Front Office Department is the heart of the house, and our Front Office Managers exude patience, empathy and personality to host the show through a well-rehearsed, friendly and empowered team.

  • A smile is essential, but you can’t hide behind it, you must be confident in business essentials and revenue generation.


Key Responsibilities



  • Achieves guest satisfaction and rooms revenue goals by supervising the Front Office operation.

  • Overseas and participates in the prompt and courteous check in and check out of guests

  • Utilizes leadership skills and motivation to maximize team member productivity and satisfaction.

  • People developer/exporter.


Requirements



  • Candidates should possess a Bachelor's Degree qualification.

  • Minimum of 5 years of experience.

  • Proficient in all Front Office and Guest Relations procedures to be a resource when needed.

  • A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team - member management.

  • Commercially aware

  • Driven and ambitious to inspire the team to consistently deliver and exceed service standards.

  • Clear thinker with excellent communication abilities.

  • Strong working knowledge of Opera Property Management System.


Salary

To be discussed.

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