• Application Deadline: Mon, 13 Mar 2023 00:00:00 GMT
• Position: Area Operations Manager


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 7 years


• Location Lagos


• Job Field Administration / Secretarial 
  

Responsibilities

• Ensure area operations are carried on in an appropriate, cost-effective, and efficient manner.


• Improve operational management systems, processes, and best practices.


• Ensure area processes remain legally compliant.


• Formulate and execute area operational objectives.


• Examine financial data and use them to improve profitability.


• Ensure all targets of the area/region are met.


• Perform quality controls and monitoring activities.


• Supervise and mentor staff

Requirements

• Interested candidates should possess a Bachelor's Degree, HND / Master's Degree


• Minimum of 7 years in Operations/Sale Customer Service, preferably in the following sectors: Hospitality, Retail, and Insurance


• At least 7 years leading teams.


• Experience in leading high end retail businesses (added advantage)


• Proven track record of achieving operational efficiency.


• Exceptional customer service & Problem-solving skills.


• Excellent interpersonal communication skills, both verbal and written


• Ability to manage a cluster of branch facilities, in relation to the organization’s look and feel standard.


• Excellent interpersonal skills. Ability to positively engage customers and implement directives/policies/processes as expected by management. Coupled with the ability to galvanize the branch team and ensure compliance with policies and procedures.


• Strong analytical skills


• Ability to quickly escalate/resolve problems that may affect branch operations or create poor customer experience.