• Application Deadline:
• Position: Cakes and Pastries Operations Manager


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 3 - 5 years


• Location Lagos


• City Ikeja


• Job Field Catering / Confectionery 
  

Key Responsibilities

• Manages and oversees daily operations.


• Coordinates daily activities and facilitates communication between employees.


• Ensures the quality of the company’s products- cakes, pastries, and desserts are met; Promotes and markets the company’s products.


• Oversees customer’s orders from the point of order to the point of delivery or collection.


• Manages calls to resolve client complaints, and other external issues directed from the customer service personnel.


• Recommends strategies and advice on issues that pertain to the development of the company.


• Performs other duties as assigned.

Requirements

• OND, HND or B.Sc. / BA with years of experience as a manager or similar executive role.


•  3 - 5 years work experience.


• Experience in a bakery or confectionery is a must.


• Highly analytical, driven and focused.


• High level of professionalism.


• Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.


• Experience in planning and budgeting.


• Strong analytical ability.


• Must have outstanding organizational and leadership skills.


• Problem-solving aptitude.


• Good written and verbal communication skills.


• Must pay great attention to detail.