• Application Deadline: Tue, 7 Mar 2023 00:00:00 GMT
• Position: Customer Success Officer


• Job Type Full Time


• Qualification


• Experience


• Location Delta , Edo


• Job Field Customer Care 
  


• Salary Range ₦50,000 - ₦100,000/month
  

Responsibilities

• Onboarding of distributors and their staff on our platform


• Training distributors to understand our platform functions and fully utilize it.


• Assist in setting up accounts for distributors.


• Constantly interact with distributors to ensure that products, inventory, and their staff get the needed support when required.


• Ensure that important settings and inputs on the platform are being done accurately.


• Monitor compliance to the usage of the platform by distributors.


• Assist in training sales agents when required.


• Prepare detailed reports of activities as will be required from time to time.


• Be on the lookout for potential business development opportunities.


• Any other tasks that may be assigned by the customer success lead or executive team

Candidate Requirements

• Candidate must have a good command of spoken and written English and can speak pidgin.


• The ability to speak the native language of the deployment community is a huge plus.


• Personality, Ambition, Analytical, Problem solving, and entrepreneurial mindset must be no less than average on any of these but must be above average on at least two.


• We are a diversity-conscious organization and ready to welcome anyone good enough but must be physically fit as a lot of movement will be required.


• Selected candidates must be computer literate, his the ability to use a smartphone, work with web and mobile apps, and must own a smartphone.


• Proficiency in the use of MS Suite of applications including word, excel and ppt is a must. Owning a personal laptop will be a huge advantage.

Remuneration

N70,000 net monthly salary.