• Application Deadline:
• Position: Manager.BSS & RAN Operations


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 6 years


• Location Abuja


• Job Field ICT / Computer 
  

• Coordinate the daily BSS operations includingoperations and maintenance, CR/WO implementation, integration, andcommissioning of 2G/3G/4G sites and health checks for BSS and RAN systems


• Principal Functions        


• Coordinating new RAN nodes integration


• Coordinating corrective RAN/BSS maintenance asrequired, and assisting the field operation teams to resolve BSS/RAN issuesincluding clearing of QOS alarms, resolving BSS-related outage and networkproblems.


• Coordinating root cause analysis, network trendanalysis and incident reporting


• Coordinating RAN Node health checks and preventivemaintenance


• Coordinating second level and necessary backoffice support to the Field, and NOC teams


• Ensuring optimum availability of BSS nodes


• Coordinating the BSS database management,including network parameter changes, BSC/RNC rehoming, cutovers, new featuresimplementation, network upgrades, BTS/Node B rehoming and packet switchconfigurations.


• Proactively working with the RF planning team andother stakeholders for deployment of new network features and network improvingactivities on the network.


• Coordinating the implementation of BSS/RAN-relatedwork orders (WOs) and change requests (CRs)


• Provision of expert BSS operations advice onsolutions proposed by various BSS vendors.


• Troubleshooting of critical BSS faults such asfaults caused by software bugs, interface faults, severe KPI impacting faultsusing advanced troubleshooting skills.


• Provision of BSS inputs for cross-technologyengagement with other units involved in the deployment of technical solutions


• Participating in major incident reviews,supporting incident managers in identifying real causes and accuratedescriptions of incidents and impacts


• Management of BSS teams' activities and evaluationof their performance.


• Carrying out other dutiesas assigned by the Head, NOC and BSS     

Educational Requirements        

• First degree or equivalent in Electrical or Computer Engineering or relevant discipline


• Six (6) or more years post NYSC workexperience with at least three (3) years at supervisory level


• Multi-vendor BSS/RAN experience

Experience,Skills & Competencies        

Knowledge

• Network availability andcapacitymanagement


• Network administration


• Network operations and maintenance

Skills

• Communication


• Delegation/ Supervisory


• Problem Solving

Behavior

• Passion for Excellence


• Integrity


• Empowering people


• Growing people


• Teamwork


• Customer Focus