• Application Deadline:
• Position: Customer Service Executive


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 5 years


• Location Lagos


• City Ogba


• Job Field Customer Care 
  


• Salary Range ₦150,000 - ₦200,000/month
  

Job Description

• We are hiring a customer service representative to manage customer queries and complaints.


• You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.


• To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.


• Responding promptly to customer inquiries.


• Communicating with customers through various channels.


• Acknowledging and resolving customer complaints.


• Knowing our products inside and out so that you can answer questions.


• Processing orders, forms, applications, and requests.

Requirements

• Candidates should possess an OND / HND qualification with 2 - 5 years relevant work experience.

Salary

N150,000 - N175,000 Monthly.