Job Description
Job Description
- We are looking for an ambitious and hardworking Food & Beverage Supervisor to fill the position of a supervisor in a Fast Food Restaurant in its outlet in Lagos.
- In this position, the Supervisor will assist in taking a lead in forecasting, planning and controlling the production; sale of food and beverages for the restaurant and bar.
- The goal is to maximize sales and revenue through customer satisfaction and employee engagement.
Responsibilities
- Supervise the day-to-day restaurant and bar operations within budgeted guidelines and to the highest standards.
- Preserve excellent levels of internal and external customer service.
- Design exceptional menus, purchase goods and continuously make necessary improvements.
- Communicate and build strong relationships with vendors.
- Identify customers’ needs and respond proactively to all of their concerns.
- Lead restaurant & bar team by attracting, recruiting, training and appraising talented personnel.
- Establish targets, KPI’s, schedules, policies and procedures.
- Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork.
- Adhere to food, health and safety standards and regulations.
- Maintain an inventory of all food and liquor.
- Prepare weekly work schedule for staff.
- Report on management regarding sales results and productivity.
- Manage team effectively to meet financial targets.
Qualification and Experience
- B.Sc or HND in Culinary School and Food Service Management related field or any relevant field of study.
- Minimum of 3 years management experience obtained in a structured Food & Beverage outlet of a reputable organization.
Requirements:
- Proven food and beverage management experience (Restaurant and Bar Experience is a must have).
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
- Ability to spot and resolve problems efficiently.
- Mastery in delegating multiple tasks.
- Communication and leadership skills.
- Up to date with food and beverages trends and best practices.
- Ability to manage personnel and meet financial targets.
- Customer-oriented and service-minded.
- Applicants should reside around yaba and mafoluku axis.