• Application Deadline:
• Position: Account Manager (North West Region)


• Job Type Full Time


• Qualification


• Experience


• Location Not specified


• Job Field Sales / Marketing / Retail / Business Development 
  

The Role

• As an Account Manager, you will play an integral role in developing successful, long-term relationships with a portfolio of clients across Nigeria, connecting with key business executives and stakeholders.


• As a key point of contact between customers and cross-functional internal teams, you will ensure the timely and successful delivery of our solutions to customers.

Main Responsibilities

• Ensure the timely and successful delivery of our solutions according to customer needs and objectives


• Acting as a link between Product Engineering and Pre-Sales Teams to ensure accurate and timely resolution of technical issues that may arise during the pre-sales process


• Assist in the recruitment, assessment, and general management of the Field Activation Officers


• Provide Sales Support and/or Professional Services for implementation


• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors


• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders


• Forecast and track key account metrics


• Build a solid understanding of the FMCG distribution chain, from end to end


• Monitor and analyse customer's usage of our product


• Working with the Sales team to onboard and integrate new clients and developing existing client relationships

Requirements

What we are looking for in a candidate:

• Strong understanding of digital solutions across Payments, Ordering, Marketing solutions and B2B marketplaces


• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level


• Experience in delivering client-focused solutions based on customer needs


• Proven ability to manage multiple projects


• Critical thinking and problem-solving skills.

Benefits

• First-class salary


• 25 days annual leave increasing to 26 days after your first 12 months in the business