Job Description
Responsibilities
- The candidate will be responsible for the safety, welfare and comfort of air travel passengers.
- He/she should possess the training to handle emergency and security situations, including administering first aid to injured or ill passengers.
- S/he help passengers board the plane.
- Demonstrate safety procedures to passengers and check that all emergency equipment work properly.
- Cabin Crews work shifts, which can be irregular at times.
- S/he are often required to work during weekends, public holidays, nights and early mornings, depending on the flight duration.
- S/he Crew usually work 30 to 40 hours per week.
Skills and Qualifications
A successful Cabin Crew candidate will have various prerequisite skills and qualifications needed to perform duties and responsibilities effectively. These include:
- Excellent interpersonal skills
- Good communication skills, including fluency in English and knowledge of other major languages
- Ability to stand for extended periods while maintaining a cheerful appearance
- Ability to remain calm during emergencies
- Assertiveness and the ability to remain courteous while dealing with difficult passengers
- Tactful behaviour and diplomacy
- Excellent fitness and general health, including the ability to swim in water with a minimum depth of 25 metres
- Excellent vision and hearing
Experience Requirements
- A strong foundation in customer service, sales, travel and tourism are essential requirement for Cabin Crews.
- Experience in the hotel industry, catering and nursing is also beneficial for this role.
- Employers also prefer candidates with experience in a position that requires excellent communication and teamwork.