• Application Deadline: Fri, 31 Mar 2023 00:00:00 GMT
• Position: Entry-level Tele-Collections Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 0 - 2 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description

• Manages recovery of overdue loan


• Contacting customers daily /weekly and informing them of their overdue loans


• Following up with customers daily/weekly on previous payment redemption date


• Advising customers on the best payment options and negotiating suitable payment plans.


• Thoroughly understands assigned portfolio and product


• Responding to customer queries and escalating accordingly


• Maintaining accurate, up-to-date customer account information


• Reporting accurate customer feedback daily/weekly.

Requirements

• Interested candidates should possess a Bachelor's Degree in relevant fields with 0 - 2 years work experience.