• Application Deadline: Fri, 10 Mar 2023 00:00:00 GMT
• Position: Shisha Attendant


• Job Type Full Time


• Qualification Secondary School (SSCE)


• Experience 2 years


• Location Lagos


• City Lekki


• Job Field Hospitality / Hotel / Restaurant 
  

Job Summary

• We require the services of a Shisha Attendant. As a Shisha Attendant, you will be responsible to provide basic support and service task to the outlet on all Shisha related operations.

Duties & Responsibilities

• To work as a team with colleagues in all departments, to ensure timely service and a smooth running operation.


• To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.


• Check out with your Supervisor before leaving your station or the floor for any reason.


• To have a full knowledge of the services and facilities provided by the hotel in order to answer any questions the guests may have.


• Follow all reasonable work-related requests made by a Manager or Supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel


• Clean and reset the Shisha before and after every use.


• Prepare sufficient Shisha heads for the operation and make sure all flavors on the menu are available.


• Prepare the charcoal before the operation


• Take the Shisha orders from the customers.


• Assist with service of food and beverage orders as requested by supervisor.


• Manage and provide shisha requisition forms for supervisor / manager prior to orders.


• Help the waiters in preparing the restaurant mis en place.


• Maintain your station in accordance with standards at all times


• Serve all shisha requested promptly and accurately as requested and in line with standards of service.


• Arrange the Shisha station during the closing time and make sure there is no lighted charcoal left behind.


• Ensure that all guest communications are polite and helpful and exceed guest expectations.


• Maintain all bar and restaurant equipment and glassware in a clean and polished manner using the correct method and equipment.


• To perform any additional duties required by his superiors.

Requirements

• Minimum of 2 years’ experience as a Shisha attendant or in a related position within Hospitality industry.


• Minimum of SSCE / WAEC


• Good English speaking ability


• Strong experience with customer service


• Strong adherence to Health & Safety.