Cashier at Hospitality Groundworks

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
37902
Job Views
129

Job Description



Duties & Responsibilities



  • Provide a warm reception to all customers upon entrance into the restaurant, and always.

  • Assist the other front of house staff to ensure that the lobby area is always properly sanitized and appealing to customers.

  • Present restaurant menus and provide clarity to customers in selecting food/beverages.

  • Take orders and serve orders.

  • Answer questions or make recommendations for complementary products.

  • Collaborate with other restaurant staff to process and serve orders swiftly.

  • Deal with complaints or problems with a positive attitude.

  • Escalate customer complaints to the restaurant Manager where the issue can’t be resolved by them.

  • Issue bills and accept payment.

  • Give a daily report of the activities for each day to the restaurant Manager (Can be done orally)

  • Inform the restaurant manager of any products that are frequently requested by customers but aren’t sold by the restaurant.

  • Ask for feedback from customers from time to time.


Requirements



  • Minimum of SSCE.

  • Minimum of one-year proven experience in same or similar role.

  • Attention to cleanliness and safety.

  • Patience and customer-oriented approach.

  • Excellent people skills with a friendly attitude.

  • Responsible and trustworthy.

  • Flexible schedule to work various shifts, including weekends, nights, and holidays.


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