Review channel operations and stock levels and ensure proper stock management in the channel in order to meet customer demands.
Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge, as well as identify developmental opportunities for team members.
Oversee and coordinate all technical activities, the activities of direct reports and ensure all transaction and administrative documentation is recorded and available for business use.
Manage and develop trade infrastructure and the channels of distribution especially retailers for Financial Services and ensure dominance at retail in the assigned territory.
Manage customer acquisition for financial services within assigned territories
Manage operation and acquisition of merchant network within assigned territory
Ensure increase in sales/activations and product penetration by ensuring brand visibility within the territory.
Ensure acquisition and growth of revenue-generating agents, customers, merchants and ensures they are transacting
Build and maintain relationships with dealers, participate in organizing channel distributor forums and events to enhance business relationships.
Build and maintain relationships with agents and financial service partners, participate in organizing channel distributor forums and events to enhance business relationships.
Provide procedural and policy guidance to direct reports and other operational staff and communicate service standards to direct reports to ensure that targets are achieved.
Manage relationships with banks and every other financial service stakeholder within assigned territory.
Work with other units /departments including Marketing to arrange promotions and local events that increase the presence and visibility of all products within the target market.