• Application Deadline:
• Position: Customer Care Officer


• Job Type Full Time


• Qualification NCE , OND


• Experience


• Location Lagos


• Job Field Customer Care 
  

Description

• Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.


• Informing customers about bank products and services.


• Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.


• Maintaining and balancing cash drawers and reconciling discrepancies.


• Packaging cash and rolling coins to be stored in drawers or the bank vault.


• Handling currency, transactions, and confidential information in a responsible manner.


• Using software to generate reports.


• Following all financial and security regulations and procedures.

Requirements

• OND or NCE in any field.


• Minimum of Lower credit.


• You must not be more than 26 years on your last birthday.


• Cash handling experience is an added advantage.


• Exceptional time management, communication, and customer service skills.


• High level of accountability, efficiency, and accuracy.


• Excellent knowledge of MS Office (especially Excel and Word)


• Integrity


• Strong communication and people skills