• Application Deadline:
• Position: Officer, Agent Onboarding


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• Job Field Banking 
  

Job Description

• Responsible for the end to end onboarding and support of the bank’s @ease agents. Receive and process all agent enrolment requests (Till account generation, SIM insertion, terminal set-up e.t.c).


• Ensures that standard documents, controls and monitoring measures are in place in line with the group policies and regulations.

Qualification

• Minimum of First Degree (Experience in product management, operations and retail banking would be an added advantage)


• Minimum of 2 Years experience.

Behavioral Competencies:

• Customer Focus and Customer Service


• Problem-Solving, People Skills, Teamwork and People Management,


• Excellent communication skills


• Initiative/proactive


• Analytical skills/problem-solving

Technical Competencies:

• Service Excellence


• Customer Insight Analytics·


• MS Office Suites (Visio, Word, Excel & PPT).