• Application Deadline:
• Position: Customer Service Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Abuja


• Job Field Customer Care 
  


• Salary Range ₦100,000 - ₦150,000/month
  

Job Description

• Recieve Guests and provide introductory information to new customers


• Answer incoming calls and redirect them.


• Ensure the reception area is comfortable for clients


• Attend to customer via phone calls and social media platforms


• Handle customer service issue and escalate to proper authority


• Follow up on queries and give feedback to clients


• Collect client feedback for management

Requirements

• A minimum of 2 years of proven experience in a similar role.


• Good understanding of customer service best practices.


• Superb written and verbal communication skills.


• Excellent organizational and multi-tasking abilities.


• Strong knowledge of MS Office programs.


• Social media savvy


• Knowledge of online marketing is an added advantage