• Application Deadline: Fri, 31 Mar 2023 00:00:00 GMT
• Position: Sales Associate


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience


• Location Lagos


• City Ajah , Ikorodu


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Brief

• We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales.


• He/she will be working closely with customers to determine their needs, answer their questions about your products and recommend the right solutions. He/she should also be able to promptly resolve customer complaints and ensure maximum client satisfaction.


• Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service


• Assess customers needs and provide assistance and information on product features


• Welcome customers to the store and answer their queries


• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis


• “Go the extra mile” to drive sales


• Maintain in-stock and presentable condition assigned areas


• Actively seek out customers in store


• Remain knowledgeable on products offered and discuss available options


• Process POS (point of sale) purchases


• Cross sell products


• Handle returns of merchandise


• Team up with co-workers to ensure proper customer service


• Build productive trust relationships with customers


• Comply with inventory control procedures


• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Qualifications and Requirements

• High School Degree; BS Degree, HND or ND in Marketing or related field would be a plus


• Proven work experience as a Retail Sales Associate, Sales Representative in a pharmaceutical company is an added advantage or similar role


• Basic understanding of sales principles and customer service practices


• Proficiency in English


• Basic Math skills


• Working knowledge of customer and market dynamics and requirements


• Track record of over-achieving sales quota


• Hands-on experience with POS transactions


• Familiarity with inventory procedures


• Solid communication and interpersonal skills


• A friendly and energetic personality with customer service focus


• Ability to perform under pressure and address complaints in a timely manner


• Availability to work flexible shifts.