Technical Support Executive at Armorsil West Africa

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
38427
Job Views
89

Job Description



Job Overview



  • To provide technical support to Sales Department.


Duties & Responsibilities



  • Draft quotations, datasheet and conduct trainings with team members.

  • Handle customer technical complaints.

  • Identify, diagnose and troubleshoot application failure

  • Create standard procedure for site application in relation to product technical data sheet and best practice

  • Sales Technical Support

  • Responsible for product launch, product demonstration, training for consultants, applicators and other clients.

  • Creation of method statement and application procedure for product and site application.

  • Collaborate with the digital marketing team to ensure all datasheet on our social media handles are up-to-date and correct.


Academic Qualification



  • A good First Degree in Civil or Chemical Engineering, Construction or similar with 1 - 3 years proven experience.


Personal Skills:



  • Good communication skills

  • Excellent team building skills

  • Strong interpersonal skills

  • Good Administrative skills

  • Good Analytical skills.


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