• Application Deadline: Tue, 21 Mar 2023 00:00:00 GMT
• Position: Test Day and Logistics Coordinator


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Kano


• Job Field Administration / Secretarial  , Logistics 
  

Role Purpose

• The purpose of this role is to ensure effective and efficient delivery of Exams within a specified location, which includes to manage Venue Supervisor engagement, relationship, and performance.


• To co-ordinate and manage any risk or issue resolution, including co-ordination of customer (candidate) communication directly or through customer whilst also ensuring the safe handling in accordance with compliance standards, of confidential materials during the multiple exchanges in country/location.


• This includes movement and activities related to the primary storage area known as the Confidential Materials Room (CMR).

Main Accountabilities

• Undertakes the related planning and delivery functions in preparation for Test Days in line with BC processes.


• Receives and responds to enquiries from/to customers and may be a specific point of reference on queries relating to an area of nominated expertise or responsibility.  Identifies where more complex issues require resolution by others and refers them on accordingly.


• Carries out instructions and requests from Operations Manager and CMR & Logistics Manager efficiently and effectively.


• Ensures adherence to CMR standards and management as set forth and carry out frequent random checks to proactively prevent issues from arising.


• Manages courier SLA/performance standards and builds relationship with courier service provider in country, proactively seeking out and updating courier panel so that quality of services and cost elements are in accordance standards.        


• Plans and prioritises own work activities, which span across a range of different work streams, responding to changing and at times competing requirements to ensure effective delivery of responsibilities over a weekly/monthly time horizon.

Minimum Requirements

• University Degree in any subject or relevant qualification

Desirable:

• Experience of supporting delivery of computer or paper-based exams.

Role specific knowledge and experience:

• Experience in identifying and minimising risk


• Experience in compliance environment


• Experience of working in a high volume, busy operational environment, delivering to standard.

Language requirements:

• Fluency in written and spoken English


• Role holder must have existing rights to live and work in the country the role is based.


• Role holder may be required to work on weekends and to supervise in centres outside of primary base.

Salary

NGN7,363,086.00 per annum plus benefits.