Job Description
JOB DESCRIPTION
Key Responsibilities
- Conceive and develop efficient and intuitive marketing strategies
- Organize and oversee advertising/communication campaigns (social media, TV etc.), exhibitions and promotional events
- Conduct market research and analysis to evaluate trends, brand awareness and competition ventures
- Initiate and control surveys to assess customer requirements and dedication
- Write copy for diverse marketing distributions (brochures, press releases, website material etc.)
- Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities
- Monitor progress of campaigns using various metrics and submit reports of performance
KEY RELATIONSHIPS
- HOD/CIO/MD of the company
- HOD Marketing Department
- HOD Customer Care Department
- HOD Project Management Department
- Customers of the company
- Fair Knowledge of Telecom Technologies:
- Internet Bandwidth & Leased Circuits
- Smart Solutions & Internet of Things (IoT)
- Internet Broadband
Soft Skills & Characteristics:
- Proven experience as marketing executive or similar role
- Good understanding of market research techniques, data analysis and statistics methods
- Thorough knowledge of strategic planning principles and marketing best practices
- Proficient in MS Office and marketing software
- Familiarity with social media and web analytics (e.g., Web Trends)
Digital marketing skills
- Knowledge of graphics designing
- Knowledge of search engine optimization
Social media marketing
- Experience with Google and YouTube Ad campaign
- Excellent communication and people skills
- Strong organizational and time-management abilities
- Creativity and commercial awareness
- Excellent interpersonal skills and ability to build rapport with customers
Critical thinking skills
- Ability to create strong positioning of Organization, Management and self
- Ability to do continuous follow ups with multiple collaborators
- Good written communication skills
- Self-motivated and detail-oriented
- Integrity & Honesty
- Team Player
- Resourcefulness & Result Oriented approach
- Customer Oriented Approach
- Sales Revenue
- Customer count
- Customer lifetime value
- Customer Acquisition Cost (CAC)
- Churn (Customer Attrition Rate)
- Engagement rate
- Customer satisfaction using the Net Promoter Score (NPS)
- Conversion rate
- Marketing Return on Investment (MROI)
ACADEMIC QUALIFICATION
- BSc/BA in marketing, business administration or relevant discipline
- NYSC Certified
EXPERIENCE
- Minimum of 3 years of proven work experience as a marketing executive in Telecommunications Company or Internet Service Provider with a fair knowledge of Internet Leased Line, Leased Line, Home Broadband, FTTH, FTTX, VoIP, IPTV and Telecommunications Operations.
RENUMERATION: N960, 000 – 1,200,000 (Annual Gross) plus Other Benefits