• Application Deadline: Thu, 6 Apr 2023 00:00:00 GMT
• Position: eBusiness Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Lagos


• Job Field ICT / Computer 
  

Job Summary

• The E-business Officer is responsible for the alignment of e-business strategies with the short and long terms goals of the bank. The job holder ensures the support and growth of e-products and services in order to achieve the digital transformation vision of the bank.

Duties and Responsibilities

• Increase the profitability of e-business by achieving e-business budget.


• Assist the Head of eBusiness on project implementation within budget and set time frames.


• Comply with operating manuals / procedures for e-products operations.


• Comply with strategies to increase the bank’s market share by growing the number of active users of e-business solutions.


• Manage each channel as a business, focusing on service delivery income streams and costs Manages all self-service channels including websites, applications, software’s etc.


• Supervise Cards, and mobile money operations of the bank.


• Ensure customers’ disputes/claims regarding e-channel transactions are resolved within TATs.


• Ensure reconciliation of ledgers and settlement of transactions.


• Ensures fees due to the bank are received from third parties as and when due.


• Provides user support for the core banking and alternative banking channels.


• Implement security measures to protect systems and infrastructure.


• Report all suspicious or fraudulent activities to Compliance.


• Flexibility to carry out any other task as requested by Management

Qualifications

• HND / BSc / in IT or Computer Science


• Evidence of completion/ exemption of/from NYSC


• Evidence of completion of Microfinance Certification program.

Experience:

• Minimum of five (5) years’ experience in e-commerce in a bank

Skills:

• Channel Management.


• E-Banking Business Savvy.


• IT security and operations.


• Business Acumen.


• Product Development.


• Ability to multi task and meet tight deadlines.


• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.


• Strong strategy and implementation skills.


• Proficient in the use of MS Office suit.