• Application Deadline:
• Position: Claims Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 4 years


• Location Lagos


• Job Field Finance / Accounting / Audit 
  

Key Accountabilities

• Receive notifications of claims be email/phone calls and for premium confirmation.


• Review the file for policy terms vis-a-vis the claim and premium confirmation.


• Communicate claim to underwriter via phone call and written correspondence.


• Forward claim form to the insured and requests for relevant claim supporting documents.


• Create claim file for documentation purposes.


• Register claim and allocate reference number.


• Forward documents to underwriters and liaise with appointed adjuster/engineer for an immediate investigation of the claim.


• Send reminders to clients as regards claim documentation.


• Forward Discharge Vouchers to clients and return to underwriters in exchange for the Cheque.


• Forward settlement Cheque to insured in final settlement of a claim or


• where the claim is rejected such written correspondence is forwarded as applicable.


• Update claims schedule(s) as instructed buy supervising officer


• Any other duty assigned by management

Functional Competencies

• Public Speaking and Presentation Skills


• Excellent oral and written communication skills


• Computer literacy

Behavioural Competencies

• Teamwork


• Discipline


• Persuasiveness


• Creativity

Requirements

• University degree / HND required. Concentration in Relationship Management, Service Orientation, Business or Communications and professional affiliation with the CII Nigeria or CII London is required.


• At least 4 years in a technical / Claims role in comparable industries.


• Relationship management experience


• Analytical, self-driven and results-oriented


• Innovative with excellent problem-solving skills


• Good team player


• Proficient in the use of Ms word, Excel and PowerPoint.