• Application Deadline:
• Position: Associate, EOC Admin/IT Support


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 3 years


• Location Abuja


• Job Field ICT / Computer 
  

What you’ll do  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Organizes and facilitates meetings, conferences, and other special events. Sets up meeting rooms with appropriate technology and arranges lunches, dinners and refreshments for meetings.


• Records and transcribes minutes of meetings, photocopying, fax, and mailing. Assists in managing all technical equipment (printers, computers, projectors, etc.).


• Responsible for assigning daily tasks and overseeing the maintenance of electronic and physical copy filing systems, and modifies documents including correspondence, reports, drafts, and emails.


• Supervises entries, and/or updates data to maintain departmental records and databases, as appropriate; establishes and maintains files and records for the EOC. Organizes and maintains electronic and paper filing systems for EOC resources, tools and materials, including files on the shared drive.


• Ensure general administrative/Technical support to the EOC Office staff and Partners as required are provided.


• Maintains a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, diagnoses and solves computer software and hardware faults.


• Installs, maintains, configures and troubleshoots telecommunication infrastructure, including VoIP phones, AP’s, WLAN controllers including servers, printers, computers workstations, etc.


• Performs any other duties assigned by Management.


• Provides technical support to troubleshoot malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services.

Who you are

• Bachelor’s degree from a recognized academic institution in Business Administration, Computer Science, Management or any related field.


• Minimum of two/three years technical administrative support experience preferably in an International NGO or an equivalent combination of education and experience.


• Demonstrated knowledge of software and troubleshooting.


• Excellent interpersonal communication skills, organizational skills and great attention to detail. 


• Must be able to work as a member of a team and possess good problem-solving skills.


• Must have flexibility in working hours, including on-call availability and the willingness to work holidays. Excellent customer service skills.


• Advanced computer skills, including Microsoft Windows and Microsoft Office Suite.


• Proficiency working within specialized software utilized in program


• English is the spoken and written language. Fluency in local Hausa is an advantage.


• Ability to read, analyze and interpret general business periodicals, professional journals, or government regulations. 


• Ability to write reports, business correspondence, and procedure manuals. 


• Ability to effectively present information and respond to questions from groups of managers, employees and the general public.