• Application Deadline: Thu, 30 Mar 2023 00:00:00 GMT
• Position: Customer Service Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 3 years


• Location Lagos


• Job Field Customer Care 
  

Responsibilities

• Open and maintain customer accounts by recording account information


• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution


• Maintain financial accounts by processing customer adjustments


• Recommend potential products or services to management by collecting customer information and analyzing customer needs


• Prepare product or service reports by collecting and analyzing customer information


• Contribute to team effort by accomplishing related results as needed.

Qualifications

• Candidates should possess an HND or B.Sc Degree with 1-3 years experience.