• Application Deadline: Thu, 30 Mar 2023 00:00:00 GMT
• Position: Customer Care Representative


• Job Type Full Time


• Qualification OND


• Experience 0 - 1 years


• Location Oyo


• Job Field Customer Care 
  


• Salary Range ₦30,000 - ₦50,000/month
  

Job Description

• Manage large amounts of incoming phone calls


• Generate sales leads


• Identify and assess customers’ needs to achieve satisfaction


• Build sustainable relationships and trust with customer accounts through open and interactive communication


• Provide accurate, valid and complete information by using the right methods/tools


• Meet personal/customer service team sales targets and call handling quotas


• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution


• Keep records of customer interactions, process customer accounts and file