Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
38991
Job Views
106

Job Description



What you would do



  • Responsible for receiving customers while ensuring good customer experience from meeting customer and signing off customers;

  • Manage aftersales clerical duties, including filing paperwork creating protocols for team members that drive efficiency

  • Manage front desk clerical duties such as documentation, and offering non-technical advisory consultation service to customers’

  • Direct incoming calls and customer complaints to the appropriate person in a timely and professional manner

  • Embrace existing clerical duties and learn to take on new ones by participating in training opportunities

  • Produce progress reports for presentation to the team regularly

  • Buy office supplies and other materials for the car dealership, as needed

  • Communicate with new car customers and increase auto group brand visibility by coordinating community events;


What you should have



  • Bachelor’s degree in Office Management, Business Administration or a related field;

  • 2 -4 years’ work experience with proven track record;

  • Excellent customer service and persuasive skills;

  • Prior experience dealing with customers;

  • Good administrative skills and keen attention to details;

  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization;


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