• Application Deadline: Fri, 31 Mar 2023 00:00:00 GMT
• Position: Front Desk Officer.


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 2 - 4 years


• Location Lagos


• Job Field Administration / Secretarial 
  


• Salary Range ₦50,000 - ₦100,000/month
  

Job Description. 

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)


• Greet and welcome guests


• Answer questions and address complaints


• Answer all incoming calls and redirect them or keep messages


• Receive letters, packages etc. and distribute them


• Prepare outgoing mail by drafting correspondence, securing parcels etc.


• Check, sort and forward emails


• Monitor office supplies and place orders when necessary


• Keep updated records and files


• Monitor office expenses and costs


• Take up other duties as assigned (travel arrangements, schedules etc.)Developing and sustaining long-lasting relationships with customers.


• Calling potential customers to explain company products and encourage purchases.


• Answering customers' questions and escalating complex issues to the relevant departments as needed.


• Developing in-depth knowledge of company products.


• Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.


• Collaborating with the marketing department to ensure that the company is reaching its target audience.


• Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.


• Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.


• Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.

Requirement 

• Bachelor's degree in business administration, business management, marketing, or related field is preferred.


• Proven sales experience..


• Proven track record of achieving sales targets.


• Strong analytical and problem-solving skills.


• Excellent negotiation and consultative sales skills.


• Effective communication skills.


• Good organizational and multi-tasking abilities


• Exceptional customer service skills.


• Customer service orientation


• Prefered Female and should stay within Lekki-Ibeju Lekki axis