• Application Deadline:
• Position: Head of Operations


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 3 years


• Location Abuja


• Job Field Project Management 
  

Job Description

• As an operations intensive business, which involves sourcing raw milk from pastoralists and transporting and delivering perishable dairy products to customers under temperature-controlled conditions, Câm is looking for a supply chain expert that is committed and passionate about our purpose, ambition, and values, and has a high degree of integrity, to help build and grow our operations.


• The role combines the need for both strategic thinking and planning, strong organisational and operations management skills, as well as the day-to-day process and people management necessary for success in a rapidly evolving environment.


• You will be a confidential and trusted partner and adviser to the CEO.


• You will oversee the development of internal operations processes and work with the CEO to build our organisational culture.


• You will direct the complete spectrum of operations spanning field operations, factory operations, subcontracting & procurement, inventory & warehousing, logistics, distribution, and maintenance. You will be responsible for all field operations from farm to factory and extension support services.


• You will oversee network optimization, planning analysis, KPI reporting, allocation and support initiatives as needed,


• You will develop and drive the operations strategy for helping the business to win in the marketplace.


• You will implement effective operations that improve our operational costs and increase our customer footprint and service rating.


• The ideal candidate for this role is passionate and motivated by opportunities to transform bold and ambitious ideas into actionable, impactful strategies.


• This is the ultimate role for a driven individual with big career ambitions, and aspirations to grow into the role of an Operations VP of a highly successful industry leader in the future.

Responsibilities:

• Contributing to strategic decision-making, business planning, and organisational development.


• Collaborating with the CEO on setting and communicating measurable, time-bound organizational priorities, developing and managing the implementation of plans, ensuring continued alignment of resources and regularly reviewing progress on achievement in line with these priorities.


• Building, managing and leading a supply chain operations team that effectively demonstrates Câm’s organisational culture and values.


• Engaging with and building relationships with community leaders, including pastoralists and farmers engagement


• Overseeing and ensuring the development of training content and conducting training for team members and pastoralists.


• Designing and implementing data collection systems, business processes, SOPs, and organisational policies and procedures that ensure efficient and effective operations.


• Promoting the identification and adoption of established best practices, whilst creating an environment that encourages the implementation of creative solutions.


• Planning and managing raw materials, coordinating logistics and distribution of finished products (in-house and with 3PLs and fulfilment partners) with a focus on operational excellence, cost management, proactively monitoring performance and daily execution to ensure timely fulfilment of customer orders and excellent customer service.

Skills and Attributes:

• You are a multifunctional, results-driven leader, manager, collaborator, and culture builder - able to identify, take advantage of and build on the right opportunities.


• You can synthesise knowledge, trends, dynamics, and best practices from a range of geographies and industries, and use these to create systems and processes that enable the organisation to capture growth opportunities and become more competitive and profitable.


• You are organized and enjoy creating efficient processes and bringing structure to an organization, ensuring things run smoothly and getting the organization ready for growth and new opportunities.


• You have excellent analytical skills and use data-driven decision-making to ensure successful performance.


• You drive new initiatives, embrace and push for change, and are unafraid to try something new.


• You learn quickly, can operate with high autonomy, and are willing to make a deep and focused commitment to growing the business.


• Demonstrated leadership, as well as strong interpersonal and communication skills, are required.


• Creative problem-solving, attention to detail and the ability to handle multiple priorities.


• Able to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy.


• Gain perspective and balance the pressure between daily tasks and strategic actions that impact the long-term viability of the organization.

Role requirements:

• Must have a bachelor’s degree in Engineering, Operations, Business Management, Supply Chain, or Organizational Leadership


• Must have a master's degree in a related field is a plus


• Must have 3 years experience in senior management with stand-out performance managing high-level organisational operations, systems and people in various fields and departments and a minimum of 9 years experience in an operational role.


• Experience with various facets of operations: project management, planning, forecasting, logistics, warehousing and inventory management


• Experience managing dispersed teams


• Success leading projects in different departments and functions.


• Exposure to implementing continuous improvement and change management.


• Understanding of best practices in budget management and cost analysis.


• Superior communication skills - the ability to communicate/present at different organisational levels and work cross-functionally


• Proficiency in Microsoft Office tools (Word, Excel, and PowerPoint).


• Languages: Fluency in English and Hausa (Fulfulde is a strong advantage).

Benefits:

• Competitive salary


• Profitability Bonus


• Health Insurance Plan


• Accommodation


• A company car and a driver


• Work Permit


• Relocation benefit