• Application Deadline:
• Position: Business Relationship Manager - Bank Wide


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description

• The position requires a specific set of skills including strong communication, strategic thinking, and influential relationship-building.


• Business Relationship managers build strong relationships with customers and business clients.


• They seek out new business opportunities, advise clients on product/service solutions that meet their needs, and resolve any issues or complaints.


• Maintaining a deep knowledge of company products and services.


• Building and maintaining strong relationships with prospective and existing clients.


• Researching and pursuing new business opportunities.


• Identifying clients' needs and requirements and proposing suitable solutions.


• Providing clients with comprehensive product/service consultations and guiding their decision-making process.


• Upselling and cross-selling products/services to clients.


• Resolving complaints and issues efficiently and in a timely manner.


• Meeting sales/revenue targets.


• Ensuring client satisfaction.

Requirements

• Degree in management, marketing, communication, or a similar field.


• Experience as a relationship manager, in customer service, or a similar role.


• Ability to build and maintain strong client and business relationships.


• Proficiency in Microsoft Office and CRM software.


• Excellent communication and interpersonal skills.


• Good conflict resolution and problem-solving skills.


• Leadership and team management skills.


• Customer-oriented.