• Application Deadline:
• Position: Market Research Operations & Insights Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Data Science / Research 
  

Duties and Responsibilities:

• Provide project stakeholders with market context relevant to research operations processes. 


• Localize, Pilot questionnaires, and pre-check the flow of discussion guides to recommend improvements/lessons to build up.  


• Mobilize, recruit, train, and retain recruitment teams, data collection teams, and supervisors; Ensure proficiency in study tools, Platform use (I.e., Kobo), and best practices about data collection. 


• Assign quotas, monitor data collection processes, and perform data quality checks (10% accompaniment, 30% phone call backchecks, LOI per participant)  


• Manage project timelines and turn-around times on data collection.  


• Manage customer database of participants, ensure consent for involvement, and track contact to ensure alignment / avoid the use of professional participants (+6 months before next engagement)  


• Payout of survey participants and field operations teams  

Skills and Experience:

• Strong background in research-oriented fields e.g. statistics, operations research, economics, or a related field;


• Wide knowledge and experience in planning and executing quantitative and qualitative research methodologies in all product life cycle stages, from product ideation to commercialization.   


• Questionnaire design experience


• Data analysis ability & solid understanding of commercial business.


• Good computer and analytics skills (MS 365, SPSS, Excel)


• Good communication skills.


• Ability to work collaboratively in an informal, collegial environment.


• Ability to work effectively under deadlines.