SME Account Partner at MacTay Consulting

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
39216
Job Views
99

Job Description



Responsibilities:



  • Increase client market share by achieving set target through the acquisition of new accounts as well as development and maintenance of current accounts.

  • Account for the fulfilment of the sales process – from lead generation to bill delivery.

  • Seek new clients and create more business opportunities daily, from existing clients so as to Increase company revenue.

  • Conduct research on potential customers and their disposable income using the data mining system.

  • Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department

  • Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to client quality standards.

  • Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.

  • Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.

  • Build an in-depth knowledge of the customers’ operating environment, business drivers, ambition, issues, problems and obstacles in order to develop and implement solutions to meet their strategic corporate needs

  • Maintain excellent partnership-relationships with customers, based on trust and an in-depth understanding of the customers’ business

  • Assist customers in understanding the value proposition and differentiations of the client data products and services.

  • Ability to liaise with supervisors on discount issues

  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.  


Requirements:



  • First degree in any business-related discipline

  • 2 years and above experience in a Telecommunication sector

  • Excellent customer relationship development/management

  • Products Knowledge

  • Marketing / Selling


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