• Application Deadline: Thu, 30 Mar 2023 00:00:00 GMT
• Position: Acting Hub Supervisor


• Job Type Full Time


• Qualification


• Experience


• Location Ondo


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description

• Drive the achievement of the operational targets for the Hub.


• Co-ordinate the activities of Hub Attendants to ensure that defined targets are consistently met.


• Ensure adequate brand visibility through appropriate marketing and communication styles


• Ensure a smooth recruitment and on-boarding process


• Maintain a pipeline of possible Hub Assistants


• Ensure compliance to Policies, Processes and Procedures


• Ensure that all complaints/enquiries/escalations are resolved timeously


• Carry out all required checks before setting up any Hub in any location


• Carry out a comprehensive local risk assessment


• Ensure the Hubs are well funded for each day’s operations


• Ensure that the Customer Loyalty program is properly implemented and operationalised


• Assist in mopping up cash and/or making cash available to Hub Assistants as needed


• Build and maintain relevant local strategic partnerships


• Carryout periodic cash-count based on agreed Service Level Agreement


• Assist the Hub Assistant in resolving all conflicts (local or law related)


• Ensure the regular monitoring of Hub Assistants to ensure compliance to applicable PPPs


• Provide regular reports on performance and other metrics.


• Ensure flow of information to and from the Hub Attendants.


• Ensure that all disputes are fully settled timeously


• Provide periodic reports and analytics


• Perform other duties as assigned by the Local Government Supervisor.